Navigating KNAPS

Main KNAPS Menu

In the upper left corner of the screen is the primary KNAPS menu bar.

You can navigate to different screens of KNAPS as needed by clicking the menu icon, which will open the main KNAPS menu.

User Menu

The User Menu is located on the upper right corner of the KNAPS screen. To open the User Menu, click on the Store Name or User Name.

Selecting Users

You can switch between users by selecting the first tab in the User Menu. The user will be asked to enter their PIN code before switching to the new user. This can be helpful when using the same terminal by multiple users without logging out and logging back in as a new user.

Selecting Terminal ID

You can nominate a Terminal ID by selecting the second tab in the User Menu.

Enter the Terminal ID name in the field and click Save . Usually, you need to do this only once in a terminal. You would have to do it again if you reinstalled your browser.

NOTE: You need to nominate a Terminal ID on a machine if you are trying to, e.g. save, edit or take payment for a sale on the terminal or closing the day from Till Balance screen. Without having this setup, you will see the following warning message in KNAPS:

Store Settings

To make modifications to your Store Settings, click on the Store Settings tab in the User Menu.

Support

Clicking the Support tab will take you to the KNAPS support page, where you may raise a ticket for any KNAPS support related issues. You would have to set up your account with the Support portal for the first time using your email address that was used to create your KNAPS account. Once it is setup, it will automatically take you to the support portal with your profile.

Help Guide

You can access the KNAPS Guide by selecting the Help tab. A bank of information about using KNAPS may be found here.

Quick Links

Clicking the Toggle Quick Links tab will display or hide the Quick Links menu bar at the top of the KNAPS screen.

Quick Links Menu

At the top of the KNAPS screen is the Quick Links menu. Each icon's link name will appear when you scroll over this menu. Any of these icons can be clicked to bring up the relevant screen in a new tab. This quick link is available for users to access from any screen.

There are quick links to the following screens:

• New Sale

• Quick Sale

• Sales Search

• Price Lookup

• Customer Accounts

• Store Dashboard

• Purchase Orders

• Goods Receipts

• Store Invoices

Notification Icon

To the left of the store name is the Notification Icon.

New notifications about KNAPS releases are available for you to view if a blue dot appears next to the notification icon.

Click on the bell icon to view the available notifications.

You may click on any of the notifications for further reading.