Refunding Finance Payments before Finance Pay-Off

Step1

Open the Sale document and click on the Payments button.

The Payments modal will appear.

Step2

Click on Make Refund button.

The Payments table will appear. Notice the finance payment displayed in the table.

Step3

Select the checkbox next to the finance payment line. Enter the amount to be refunded in the Refund Amount field.

Note: Refunding finance payments has no option to select refund payment type (credit, eftpos etc…)

Step4

Click on the Pay button.

A Confirm Refund pop will appear.

Click Proceed.

To check if refund is processed, go to the Checking Refund is Processed section.