Creating Stock Returns

Step1

Go to the stock returns screen by clicking Stock Returns under the Stock Management section of the main menu.

The Stock Returns search screen will be displayed. On this screen, you may search for and open all stock return documents created by your store.

To create a new stock return document, click Create+ on the top right corner of the screen.

Step2

Start filling in the details on the screen as required.

The Return Reference, Return Authorisation Number and Comments are NOT mandatory fields for processing the Stock Return document.

Step3

Enter the Product Code for the stock item to be returned.

A drop-down suggestion will be displayed for the Product field. Choose the product to be returned.

Step4

The Select Stock Line(s) modal will appear. Choose the line item to be returned from the list of line items displayed, then click OK.

The Stock Return Details section of the screen will automatically fill in the stock item information.

Step5

Once you are happy with the details click on Confirm to finalise the document.

You will notice that the document header status has now changed to Awaiting Pickup.

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