Making a Refund as Credit

Step 1

To make a refund click on the Make Refund button in the Payments modal.

The payment lines will be enabled for selection.

Step 2

Select the appropriate checkboxes to indicate which sale line or lines you would like a refund for.

Step 3

Under the Options column, click on the drop-down box and select the As Credit option from the drop-down list for the selected sale lines.

Step 4

Under the Refund Amount column enter the amount to be refunded as credit to the customer.

Step 5

Click the Pay button on the Payments modal.

A confirm pop-up will open displaying the amounts to be credited to the customer.

Once you are happy with the information displayed, click the Proceed button .

Step 6

Clicking proceed will print a receipt for each sale line you made a refund for.