KNAPS User Guide
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KNAPS User Guide
  • Navigating KNAPS
  • Notice Board
  • Sales
  • Stock Management
  • Accounting & Claims
    • Open To Buy
    • Store Invoices
    • Credit and Claims
      • Claims and Credit Notes in KNAPS
        • Claims Screen
        • Creating Claims
        • Sell Through Claims
        • Sell-Through Credit Notes Approval
        • Various Claim Types (p1)
        • Various Claim Types (p2)
        • Completing a Claim
        • Approving Credit Notes for Store Claims
        • Claim Document Statuses
        • Raising Claims from an Invoice
        • How to link Credit notes to a Claim
        • Applying Credit Notes to Chargeouts and Remittances
      • Creating Local Credit Notes for Local Claims
      • Cancelling Store Claims
  • Store Management
  • Product and Category
  • KNAPS Reports
  • Store Settings
  • Choosing a Label Printer for KNAPS
  • Finance Process Explained
  • Store Stock Feed Documentation
  • Numbering System in KNAPS
  • Refunding Finance Payments
  • Changing Tender Type After Invoice Creation
  • Changing Tender Type for Account Payoffs
  • Updating Local Prices for Global Products
  • HGS Invoice/Purchase Order Matching Issues - Help Guide
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  1. Accounting & Claimschevron-right
  2. Credit and Claims

Claims and Credit Notes in KNAPS

The main components of creating Claims and approving Credit Notes in KNAPS are described in this document.

Claims Screenchevron-rightCreating Claimschevron-rightSell Through Claimschevron-rightSell-Through Credit Notes Approvalchevron-rightVarious Claim Types (p1)chevron-rightVarious Claim Types (p2)chevron-rightCompleting a Claimchevron-rightApproving Credit Notes for Store Claimschevron-rightClaim Document Statuseschevron-rightRaising Claims from an Invoicechevron-rightHow to link Credit notes to a Claimchevron-rightApplying Credit Notes to Chargeouts and Remittanceschevron-right
PreviousCredit and Claimschevron-leftNextClaims Screenchevron-right