Sell-Through Credit Notes Approval

To access the Store Credit Notes screen, navigate to the KNAPS main menu, open the Accounting & Claims section, and click on the Store Credit Notes option under Credit & Claims.

The following screen will be displayed:

Click on the green pen icon in the Actions column to open the Credit Note you want to review.

Notice the Awaiting CN status of the document.

When the Support Office approves the Claim, the document status will automatically be changed to Credited .

This concludes the process from Sell Through Claim generation to Credit Note approval in KNAPS.